At Falkeis Store, we believe your privacy deserves the same thoughtful consideration as our premium menswear collections. This policy outlines how we handle your personal information with the care and precision we apply to every garment we craft.

1. Information We Collect

Just as we carefully select fabrics for our collections, we only gather essential information to enhance your shopping experience:

  • Personal Details: Name, email address, shipping/billing address (the foundation of our service, much like quality stitching)
  • Payment Information: Processed securely through our trusted partners (never stored by us, similar to how we don’t overcrowd our minimalist designs)
  • Order History: To provide personalized service and tailored recommendations
  • Device & Browsing Data: IP address, browser type, and pages visited (handled with the same discretion as our signature innerwear collections)

2. How We Use Your Information

We employ your data with the same precision as our master tailors:

  • To process and fulfill your orders with seamless efficiency
  • To provide customer support worthy of a style concierge
  • To improve our collections and digital experience (like refining our shirt patterns)
  • For security purposes, ensuring your shopping experience remains as protected as our wrinkle-resistant fabrics

3. Data Sharing & Disclosure

We treat your information with the same exclusivity as our limited-edition pieces:

  • Service Partners: Only shared with essential providers (payment processors, shipping carriers) under strict confidentiality
  • Legal Requirements: When necessary to comply with laws (with the same rare exception as our seasonal sales)
  • Business Transfers: In the event of company restructuring (like carefully passing a family heirloom)

We never sell your personal information to third parties.

4. International Data Transfers

While we serve gentlemen worldwide (excluding some Asian and remote regions), your data may be transferred internationally with appropriate safeguards—as thoughtfully considered as our global fabric sourcing.

5. Data Security

We protect your information with the same dedication we apply to our garment construction:

  • 256-bit SSL encryption (the digital equivalent of our reinforced seams)
  • Regular security assessments (like quality checks on our knitwear)
  • Limited access to authorized personnel only (with the discretion of our private fitting rooms)

6. Your Rights

As a valued Falkeis gentleman, you maintain control over your information:

  • Access: Request details of the personal data we hold
  • Correction: Update inaccurate information (like adjusting a suit’s measurements)
  • Deletion: Request removal under certain conditions
  • Restriction: Limit how we use your data
  • Objection: Opt-out of specific processing

To exercise these rights, please contact our Style Concierge team at [email protected].

7. Cookies & Tracking Technologies

Our website uses cookies with the same subtlety as our signature detailing:

  • Essential Cookies: For core functionality (like the foundation of a well-tailored suit)
  • Performance Cookies: To enhance your browsing experience
  • Marketing Cookies: For personalized content (always optional, like our accessory selections)

You may adjust cookie settings in your browser, though some features may become limited—much like removing structure from an unstructured blazer.

8. Policy Updates

We may occasionally update this policy with the same care we apply to refreshing our seasonal collections. Significant changes will be communicated through our website or directly to you.

Contact Our Style Concierge

For any privacy inquiries, please contact us at:

Email: [email protected]
Postal Address: 1632 Dane Street, Acushnet, US 02743